How long does delivery take?
Within NZ the standard courier delivery time within the North Island is one business day and the South Island is one to two days depending on what is ordered.
Do you write your company name on the outside of the pack?
For orders within NZ the only sender information we include on the outside of your package is as follows: WH Ltd, Ph 0800 942 533. No other information that relates to our company is visible.
Can I specify a delivery time?
Within NZ you can specify a time-frame for delivery to a certain degree. Due to the nature of courier cycles it may not always be possible to fulfill every request but the courier will do the best he can.
What Happpens If My Order Doesn't Arrive?
If you don't receive your order within the time-frame specified in the confirmation email we send you when your order is dispatched you should contact us straight away so we can trace it for you. We will follow up with the courier for you until your package is located and keep you up-to-date.
Can I pick up my order?
You will be able to pick up your order from 2 Feb 2010 from our retail store located at 4/60 Glenmall Place, Glen Eden, Waitakere City, Auckland. Until then all orders are dispatched via courier.
Why are there two search fields on some pages of your site?
The search field that appears near the top of each page searches our entire website for your queried text. The search field that appears below this one on the Products page only searches our inventory.
